Exceptional Care & Training Center (ECTC) exists to provide assistance and service to persons with developmental disabilities. ECTC plays a significant role in the delivery of health care services and programs, maximizing quality of life and independence, supporting community integration, providing an opportunity for self-determination and advocating for individual rights. Quality and excellence are fundamental to our services and we adhere to the highest professional standards in all activities and programs. ECTC strives to build and retain the trust of the people served by and employed by Exceptional Care and Training Center.
ECTC makes every effort to develop and maintain positive working relationships with families, communities and all agencies by being good citizens in all respects, by educating those around us through an effective public relations advocacy of the services delivered and by being open to independent criticism and evaluation. ECTC is a fair and progressive employer, recognizing the rights and interests of our employees as individuals, offering wages and benefits that are competitive within existing economic conditions. We strive to provide employees with safe and comfortable working conditions. ECTC encourages the free exchange of information among employees to foster improvement in individual skills and overall service delivery.
ECTC Management is committed to the highest standards of professional conduct in operating the facility and in providing dependable, up-to-date services. This is done so that ECTC can maintain a reputation of excellence with the persons served, their families, our employees and the community.
Our purpose is to enhance the life of each individual we touch by exceeding expectations through compassion and love.
To be recognized as the premier provider of exceptional service.
I am eager to serve by enthusiastically acknowledging others at 10 feet and engaging at 5 feet.
I communicate through open dialogue and active listening in a respectful manner.
I exceed expectations by anticipating and fulfilling the desires of those I work with and care for.
I display a professional presence through a positive attitude and image.
I encourage, contribute and embrace new ideas.
I take ownership and lead by example.
Exceptional Care & Training Center
2601 Woodlawn Road
Sterling, IL 61081
Phone | (815) 626-5820