John Selgestad has served as the Medical Director at Exceptional Care & Training Center since 1989 and has worked in long-term care for over 25 years. His primary job responsibilities are to organize, supervise and direct the medical services of Exceptional Care & Training Center. He attended medical school at Rush Medical College of Rush University in Chicago, Illinois where he specialized in Family Practice. Dr.Selgestad completed his residency in Family Medicine at West Suburban Hospital Medical Center in Oak Park, Illinois. He serves a special role with Katherine Shaw Bethea Hospital Family Medicine at Town Square Center clinic.
Melissa J. Francque
Melissa has worked in long-term care for 25 years. She first began at Exceptional Care & Training Center in 1994 as a Case Manager. She was promoted to Program Director in 1996 and has served as the Executive Director since 1998. Melissa is responsible for overseeing the daily operation of Exceptional Care & Training Center in accordance with the established policies and procedures of the governing body in compliance with federal, state and local regulation. She is also responsible for fulfilling the personnel requirements of the facility.
Before becoming an administrator, Melissa worked in the health care sector as a Developmental Disability Aide working in group homes, private homes and day training centers to support herself through college. She chose to work in a skilled nursing center for persons with intellectual disabilities because she was fascinated not only by the persons she was working for, but also by the persons she was working with.
Melissa earned a Bachelor of Science in Psychology from Illinois State University and a Master of Public Health in Administration from California College of Health Sciences. She received a certification in Nursing Home Administration in 1998, a Qualified Intellectual Disability Professional certification in 1994, a Qualified Intellectual Disability Professional Instructor certification in 2000 and a Direct Support Professional Instructor certification in 2003. She is a member of The National Association of Qualified Developmental Disability Professionals (NAQ) and the Illinois Health Care Association.
"Most individuals working in this field say that they get more back from their work – in terms of satisfaction and personal reward -- than they give in terms of the support they provide to those with intellectual disabilities. Witnessing the dynamics between a care giver and someone with a disability is truly amazing. I am amazed, and comforted, by the love our staff give each of our residents every day." - Melissa J. Francque
Director of Nursing
Gwen has served as the Director of Nursing at Exceptional Care & Training Center since 1999 and has worked in long-term care for 30 years. At Exceptional Care & Training Center, she is responsible for ensuring that all residents receive quality nursing care. Gwen is certified as a Direct Support Personal Instructor and a Qualified Intellectual Disability Professional (QIDP).
Gwen earned her Associates Degree at Sauk Valley Community College. She became a Licensed Vocational Nurse at Howard College, a Registered Nurse at Odessa College and earned her Bachelor of Science in Nursing at Northern Illinois University. She is a member of the Developmental Disabilities Nurses Association (DDNA) and is an Elks Lodge officer. Gwen received the Beta Omega chapter of Sigma Theta Tau International Honor Society in Nursing Shining Star of Year for Exceptional Care & Training Center in 2010.
Prior to her work at ECTC, Gwen worked as the Staff Nurse in OR, PACU, ER and ICU. She also worked as the RN Supervisor at Big Spring State Hospital for Multiple Disabilities Unit, Adolescents Unit and Skilled Nursing Unit. She chose to work in a skilled nursing facility because she wants to make the life of individuals the best they can be, as well as advocate for the unspoken.
In her free time, Gwen enjoys traveling, reading, walking and participating in 5k runs.
Exceptional Care & Training Center in 2015. Since 2007, she has worked in social services
supporting and advocating for individuals diagnosed with disabilities. As
Program Director, Paula is responsible for all operations of the Day Training
program including program supervision, event scheduling, marketing, admissions,
public relations and case management.
Paula earned a
Bachelor of Science degree in Social Justice from Ashford University in
Clinton, Iowa. Paula's qualifications include Direct Support
Professional (DSP) with trainer qualifications and Qualified Intellectual
Disabilities Professional (QIDP) with trainer qualifications. She is certified as an American Red
Cross CPR/AED/First Aid Instructor and as an Office Inspector General Trained
Internal Abuse & Neglect Investigator.
Paula was the recipient of the Northwest Illinois Workforce
Investment Board Achievement Award for Educational Excellence.
Exceptional Care & Training Center
2601 Woodlawn Road
Sterling, IL 61081
Phone | (815) 626-5820