John Selgestad has served as the Medical Director at Exceptional Care & Training Center since 1989 and has worked in long-term care for over 25 years. His primary job responsibilities are to organize, supervise and direct the medical services of Exceptional Care & Training Center. He attended medical school at Rush Medical College of Rush University in Chicago, Illinois where he specialized in Family Practice. Dr.Selgestad completed his residency in Family Medicine at West Suburban Hospital Medical Center in Oak Park, Illinois.
Melissa J. Francque
Melissa has worked in long-term care for 25 years. She first began at Exceptional Care & Training Center in 1994 as a Case Manager. She was promoted to Program Director in 1996 and has served as the Executive Director since 1998. Melissa is responsible for overseeing the daily operation of Exceptional Care & Training Center in accordance with the established policies and procedures of the governing body in compliance with federal, state and local regulation. She is also responsible for fulfilling the personnel requirements of the facility.
Before becoming an administrator, Melissa worked in the health care sector as a Developmental Disability Aide working in group homes, private homes and day training centers to support herself through college. She chose to work in a skilled nursing center for persons with intellectual disabilities because she was fascinated not only by the persons she was working for, but also by the persons she was working with.
Melissa earned a Bachelor of Science in Psychology from Illinois State University and a Master of Public Health in Administration from California College of Health Sciences. She received a certification in Nursing Home Administration in 1998, a Qualified Intellectual Disability Professional certification in 1994, a Qualified Intellectual Disability Professional Instructor certification in 2000 and a Direct Support Professional Instructor certification in 2003. She is a member of The National Association of Qualified Developmental Disability Professionals (NAQ) and the Illinois Health Care Association.
"Most individuals working in this field say that they get more back from their work – in terms of satisfaction and personal reward -- than they give in terms of the support they provide to those with intellectual disabilities. Witnessing the dynamics between a care giver and someone with a disability is truly amazing. I am amazed, and comforted, by the love our staff give each of our residents every day." - Melissa J. Francque
Jamie Cervantez, RN
Director of Nursing
Jamie joined Exceptional Care & Training Center in December 2017. He began his nursing career in 2010 after receiving an LPN Certificate from Sauk Valley Community College in 2010. After working in long-term care for four years, he decided to return to Sauk Valley Community College and complete requirements to become a registered nurse. Jamie graduated with an Associate's Degree in Applied Science in May 2015. When he completed the RN licensure examination, Jamie accepted a position as an RN Case Manager for a hospice organization. It is during this time he was able to refine his leadership and organizational skills that would prepare him to perform the duties and responsibilities required of a director of nursing (DON). Our former DON, Gwen Justice, remembered Jamie from his clinical rotation at Exceptional Care & Training Center, when fulfilling LPN requirements, and thought he would be a great fit upon her retirement.
Exceptional Care & Training Center in 2015. Since 2007, she has worked in social services
supporting and advocating for individuals diagnosed with disabilities. As
Program Director, Paula is responsible for all operations of the Day Training
program including program supervision, event scheduling, marketing, admissions,
public relations and case management.
Paula earned a
Bachelor of Science degree in Social Justice from Ashford University in
Clinton, Iowa. Paula's qualifications include Direct Support
Professional (DSP) with trainer qualifications and Qualified Intellectual
Disabilities Professional (QIDP) with trainer qualifications. She is certified as an American Red
Cross CPR/AED/First Aid Instructor and as an Office Inspector General Trained
Internal Abuse & Neglect Investigator.
Paula was the recipient of the Northwest Illinois Workforce
Investment Board Achievement Award for Educational Excellence.
Exceptional Care & Training Center
2601 Woodlawn Road
Sterling, IL 61081
Phone | (815) 626-5820